Privacy Policy

Last updated: June 7, 2020

Short Supply takes your privacy seriously. Short Supply ("us", "we", or "our") operates http://www.shortsupply.us (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information or Personal Data we receive from users of the Site. The Site is hosted and operated in the United States and is subject to United States law. By using the Site, you acknowledge and agree that any Personal Data that you provide to us is being provided to us in the United States and will be hosted on United States servers.

We use your personal data only for providing, operating and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. Personal Data means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules or regulations. This may include your name, address, credit card information. This privacy policy does not cover the practices of sites or companies we don’t own or control. This policy applies only to Personal Data that we collect from you directly when you make a purchase through the Site, or when you register your email with us.

Personal Data and Order Information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally, when you make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”. 

How do we use your personal information? 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud. When you subscribe with us, we may provide you with coupons or advertising relating to our products.

Sharing you personal Information and your rights

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Third parties may include one or more of the following: payment providers, shipping entities such as UPS and USPS and address verification providers.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Information collected automatically (Cookies)

Cookies are usually small text files, given ID tags that are stored on your computer's browser directory or program data sub-folders. Cookies are created when you use your browser to visit a website that uses cookies to keep track of your movements within the site, help you resume where you left off, remember your registered login, theme selection, preferences, and other customization functions. Due to their core role of enhancing/enabling usability, disabling cookies may prevent users from using certain websites.

You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website and some of the Services and functionalities may not work.

To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit www.allaboutcookies.org.

Data retention and Deletion

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We may retain this information only if we need to complete a transaction or action you have requested. To exercise the right for deletion, you would need to provide sufficient information to allow us to verify that you are the person about whom we have collected personal data.

Changes 

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons. 

Contact us 

For more information about our privacy practices, if you have questions, or if you would like to unsubscribe your email, please contact us by e‑mail at ask@shortsupply.us. We’ll be happy to assist you. Thank you for being a valued customer.

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